ChatGPT redirects tech issues to a media outlet
In brief
- ChatGPT directs users to a media outlet for routine tech issues.
- Major tech platforms lack human customer support.
- Jason Koebler reports on this trend in an article.
Users facing common technical problems are turning to ChatGPT, which sometimes suggests they contact 404 Media for help. According to Jason Koebler, this highlights the lack of customer support from big tech platforms and the misuse of generative AI models.
This summary gives you the essentials. The full article, its figures and quotes are on Simon Willison's Weblog.
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